This is an issue that needs to be submitted to the 100% accuracy guarantee. If the investigation finds that the mistake was caused by TurboTax then TurboTax will be responsible for any late fees and penalties. The guararantee does not refund the amount that you paid to file your taxes.
https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/submit-claim-turb...
