You can talk to customer support. But the fact that you did not pay attention to whether your return was rejected or not e-filed successfully is unlikely to get you a refund from TT. When you use "do-it-yourself" tax software the burden is on you to follow up and make sure your return was filed and accepted.
No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”
https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number..
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
