MonikaK1
Expert Alumni

Get your taxes done using TurboTax

If you want to request a refund of what you paid for your TurboTax product, you can request the refund by filling out the online form at this link.

 

See this blog for more information about who may qualify to file for free using TurboTax. Some promotions were only offered until March 1st.

 

We at Intuit TurboTax want our users to be completely delighted with their experience using our products and services, and successful in their financial lives and businesses. 

 

Once you file your return, as long as the settings to receive communication from Intuit don’t block it, you will see a pop-up message or receive an email with a survey asking you about your experience. We encourage you to leave your notes and comments there. “Voice of the Customer” notes and comments are read and acted upon.

 

If you are using TurboTax Desktop, you can also leave feedback at the Final Steps tab:

 

@mmminc2 

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"