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Get your taxes done using TurboTax
You get excess SS back if you had more than 1 employer and those employers took out more than the max for Social Security tax in W2 box 4. For 2024 the max for Social Security is $10,453.20 on $168,600 of wages (168,600 x 6.2%). And it is for each spouse separately if married. Check 1040 Schedule 3 line 11 which goes to 1040 line 31.
Did you only have 1 employer?
Check W2 boxes 3 & 4. How much is in each box? Box 4 should be Box 3 x .062 up to a max of $10,453.20. If box 4 is more than that you need to get a corrected W2 from your employer. Try leaving the cents off box 4. But also go back and double check your W2 entries, you may have entered box 3 & 4 wrong. A lot of people who have asked this found they did enter an amount wrong.
Or check W2 box 12. You may have entered Code A by mistake.
A sure way to fix this is to delete the W2 and re-enter it. That may clear something out.