Pros:
- TurboTax is simple to use, especially if you have a simple return. It is like sitting down at a desk with a person asking you questions, however, you read the questions instead of having them read to you.
- If you would like, you can choose to have an Expert prepare your taxes for you. The preparers are all CPA's or Enrolled Agents.
- There is an accuracy guarantee
- If you get stuck and you are preparing the taxes yourself, you can ask a question here in the community for free or you can get live help for a fee.
- There is a desktop version and an online version.
Cons
- It's technology and you are using your phone or computer when you are doing it yourself. Like anything else you do on a computer, computers can freeze and don't always cooperate.
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