@Katiesandoz wrote:
Good luck. They took 160 dollars of my tax return when it should’ve been free. I’m filing with Better Business Bureau and will never use turbo tax again.
You were shown the TurboTax account fees in the File section of the program on Step 1 with the Order Summary.
You could have removed any option shown and you could have also cleared the tax return and started over with a lower priced edition or you could have used another service.
See this TurboTax support FAQ for removing options on your account - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/reduce-fees/L3Kp3...
See this TurboTax support FAQ for clearing the tax return and starting over - https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/clear-start-turbota...
Go to this IRS website for all the tax preparation software vendors offering Free Filing - https://apps.irs.gov/app/freeFile/browse-all-offers/
