MarilynG1
Expert Alumni

Get your taxes done using TurboTax

When you say 'walk me through everything', there's a lot to load and things may get hung up.   Try going to specific topics, like 'Income' or 'Deductions'.

 

When you select 'I'll choose what I work on', you'll get a list of all the topics so you can pick what to work on.

 

Try turning off all anti-virus software, make sure no other programs are running, and do all TurboTax stuff on your C drive.

 

You may want to uninstall/re-install.  You won't lose your tax file you've created so far.

 

Here's more info on Troubleshooting TurboTax Desktop Issues and How to Turn Off Anti-Virus Programs.

 

@brilliantatbreakfast 

 

 

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