You could also contact your card issuer at the phone number on the back of your credit card to validate the name, phone number, and billing address on file to make sure it matches what you have entered.
You can purchase a prepaid card to pay your TurboTax fees. It must have a U.S. address.
TurboTax accepts credit, debit, and prepaid cards with a Visa, MasterCard, American Express, or Discover logo. TurboTax can only process cards with a U.S. billing address.
Another possibility may be to pay with your federal or state (if applicable) refund (whichever comes first and fully covers your fees), also known as Pay With My Refund (charges may apply).
You could also try logging out of the program and logging back in. You can also clear your cache and cookies. Please click here for instructions on how to clear your cache. Please click here for instructions on clearing your cookies. Sometimes this helps the functionality of the program.
You may also try using another browser
Click here for "How can I pay my federal taxes?"
Click here for "Error: "We are having trouble validating your credit card, please try again"
Click here for "What forms of payment does TurboTax Online accept?"
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