MarilynG1
Expert Alumni

Get your taxes done using TurboTax

I'm using Premier also, but my Sign In page looks a bit different than yours.  It has 'Sign In to TD Ameritrade' at the top.

 

On the institution search page, I double-clicked on TD Ameritrade in the search results.  Don't know if this makes a difference, since you were successful previously importing your 1099-R.

 

If you downloaded a PDF copy of your 1099's, double check the Document ID on your form.  Some brokers require you to allow 'third party access' in your account settings.

 

Try turning off all anti-virus software, and running a Manual Update.

 

You can Contact TurboTax Support for more help.

 

@ronsolve 

 

 

 

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