Get your taxes done using TurboTax

To edit your form, first try logging out of the program and logging back in. You can also clear your cache and cookies.

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You may also try using another browser.

Also, make sure that all updates have been run for your TurboTax program. 

Click here for information on manually updating TurboTax.

If this does not allow you to edit your form, you should delete it and reenter it.

You can try typing "Form 1099-DIV" in the search box and then you have hit "Enter" to get the "Jump to" link. ‌If that doesn't work, you can delete your form 1099-DIV as follows:

If you are using TurboTax Desktop, try switching to forms mode to delete that Form 1099-DIV as follows:

1. Click on "Forms" at the top right of your screen
2. In your left panel scroll down to the 1099-DIV you want to delete
3. The Form will appear in your right panel
4. Near the bottom left of form, select "Delete"
5. A dialog box will come up asking if you want to delete the form
6. Click on "Yes".

In TurboTax Online you can delete the Form 1099-DIV as follows:

1. Continue your return
2. Choose "Tax Tools" option on the left menu bar in the federal section of TurboTax
3. Choose "Tools"
4. Under Other Helpful Links choose "Delete a form"
5. Find the 1099-DIV and click on the option to delete it

Then you will manually add your Form 1099-DIV as follows:

In TurboTax Desktop you will:

1. Click on the "Wages & Income" tab in the gray bar that goes across the top of your screen 
2. Click on "I'll Choose What I Work On"
3. Scroll down to the section "Interest and Dividends"
4. Click on "Start" or "Update" next to "Dividends on 1099-DIV"
5. Click on "Add Investment"
6. On the next screen select "Skip Import"
7. Click on the box "Dividends" the box will turn green and have a check mark, and select "Continue"
8. Enter your Form 1099-DIV information
9. Check the box "My form has info in other boxes" to add entries for boxes 4-16
10. Select "Continue"
11. Answer the follow-up questions

In TurboTax Online you will:

1. Continue your return
2. Click on "Wages & Income"
3. Scroll down to "Investments and Savings"
4. Click on the down-facing caret to the right of "Investments and Savings"
5. Click on "Start" to the right of "Dividends on 1099-DIV"
6. Your screen will say, "Did you have investment income in 2024?"
7. Select "Yes"
8. Your screen will say, "Save time by connecting your financial accounts"
9. Click on "Continue"
10. Click on "Enter a Different Way"
11. Click on the box "Dividends" the box will turn green and have a checkmark, and select "Continue"
12. Select "Type it Myself"
13. Enter your Form 1099-DIV information
14. Check the box "My form has info in other boxes" to add entries for boxes 4-16
15. Select "Continue"
16. Answer the follow-up questions

You can contact TurboTax Customer service: Turbo Tax Customer Service

Click here for "Where Do I Enter Form 1099-DIV in TurboTax Online?"

Click here for "What is IRS Form 1099-DIV

If you have additional information or questions regarding this, please return to Community and we would be glad to help.