There are several situations where you won't be able to use the Pay With My Refund service, including:
- You're filing a paper return
- You don't have a federal refund
- Your federal refund isn't enough to cover the fees
- You're filing with a foreign address
- Form 8888 is in your return
- You already used the service when you initially e-filed your federal return
- You already filed your federal return and are now only filing your state return
If you select Pay with My Refund to pay your TurboTax fees, there’s an additional $40 processing fee charged by the third-party bank that handles the transaction.
Once your e-filed return is in pending or accepted status, it's too late to remove Pay with My Refund. But if your return is rejected, you have another opportunity to remove Pay with My Refund.
If your e-file return isn't pending or accepted, here's how to change your payment method and remove refund processing fees before you e-file:
Instructions for TurboTax Online
Instructions for the TurboTax mobile app
See this help article for more information.
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