Did you pay for the Online web browser or buy the Desktop download program?
Access your downloads here
https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download If you can't find your download, use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/ How to download your program…..
https://ttlc.intuit.com/questions/1901289-download-your-turbotax-software-purchase
