RobertB4444
Expert Alumni

Get your taxes done using TurboTax

TurboTax will only charge a fee when it is due.  That being said there may be other fees due on your account that were not charged the first time that you paid for the software.  So the system is most likely not trying to charge you for the same thing over again but for something else that it shows you owing.

 

You can contact TurboTax support here.  In your case it may be easiest to chat online with them in your TurboTax account.

 

@kyungkyu7 

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