The PIN can be any five digit number such as a zip code or other number that works for you. The date of birth of the taxpayer should be all that's needed. A return can be filed electronically for a deceased taxpayer.
If you are using TurboTax Online you can try using the steps below to remove any pieces of unseen debris.
In this situation, first please try clearing the cookies and cache. It handles many issues that seem nonsensical on a regular basis with online activity.
- Close your TurboTax return first.
Watch to be sure you are selecting 'all time' as example. Do not use selections like 'last hour' for those browsers that give you options.
Once this is complete open your return and try again.
You have the option to file by mail - Use the steps in this FAQ. How do I file my return by mail?
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