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If your parents filed a joint tax return they used their SSN's on their return already, so when you try to use their SSN's on your return, the IRS is rejecting your e-file for the duplicate use of the SSN's.

 

And....if you are filing a joint return with your spouse--you are not also "Head of Household."  You cannot have two different filing statuses.  I think you mean you are the "primary" taxpayer who is listed first on the return.

 

Why are your parents listed on your tax return?    Are you trying to claim them as dependents?    What income did they have----they had some income if they filed a joint tax return.    Please explain.

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