If for any reason another payment method didn't work, you can always go to the IRS website and use their Direct Pay system.
If you pay any penalty or interest that you believe is attributable to a problem with TurboTax, you can file an application for reimbursement of penalty or interest that you paid to the IRS or state (based on a first notice only) using this online tool.
If you are filing for a penalty already paid for tax year 2024, and the drop down menu on the website only shows 2023 and prior years, select 2023 and the Guarantee team will review your claim.
@leannlong
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
