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Get your taxes done using TurboTax
Most users are able to transfer their 2023 returns to 2024 successfully. Have you tried the steps outlined by @fiedler above?
Some users report that turning off all anti-virus software (including modem) worked. Others that have a new computer from last year have opened a new Windows account, and run TurboTax from there successfully.
Is your 2023 file on your C drive? If on an online drive, this can impact transfer. If this applies, you could temporarily move it to your C drive for the transfer.
Here's more things to try in Troubleshooting TurboTax Desktop Issues.
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‎February 19, 2025
12:05 PM