MarilynG1
Expert Alumni

Get your taxes done using TurboTax

Most users are able to transfer their 2023 returns to 2024 successfully.  Have you tried the steps outlined by @fiedler above?

 

Some users report that turning off all anti-virus software (including modem) worked.  Others that have a new computer from last year have opened a new Windows account, and run TurboTax from there successfully.

 

Is your 2023 file on your C drive?  If on an online drive, this can impact transfer.  If this applies, you could temporarily move it to your C drive for the transfer.

 

Here's more things to try in Troubleshooting TurboTax Desktop Issues.   

 

@taterday 

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