MarilynG1
Expert Alumni

Get your taxes done using TurboTax

Glad you got your returns Filed, Saved and Printed!   Yes, that screen is odd, but at this point, it would probably be safe to uninstall/re-install TurboTax to see if you get the same behavior.  When the Install Screen comes up, it may ask if you want to install Visual C+; go ahead and do that. 

 

Here's some other things to check on Troubleshooting TurboTax Desktop Issues.

 

Let us know if this doesn't resolve your issue, and we'll try to help. You can also Contact TurboTax Support for more help.

 

 

@pdrmail-icloud-c 

 

 

 

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