Thanks so much.
I only downloaded the Federal version last week. No operational state download is possible, though. I spent nearly 2 hours on the phone with support to no avail. Their final resolve was to recommend I hire a TurboTax tax professional. My response was that it would only work if that professional had been doing this for several years and had already installed the 2020 version with state software, too. And that defeats the purpose of me having paid for the last seven years of software through the automatic advantage program.
So, I sucked it up and ordered 2020 software again from a third party, this time, in a CD version, in lieu of an online downloadable version. It arrives in another day or two, and I'm very hopeful it will get me past the challenge.
Fun, fun...and just to get prior year's state software...
