Yes, this is not something that the user should see.
In years past, this issue was caused by a mismatch in payments, that is, the taxpayer had paid for the federal return but not for the state return. But there was no error message for this when the taxpayer went to file both federal and state.
The solution was to delete the state and re-add it. The process of re-adding the state will cause TurboTax to ask for payment for the state so that when the taxpayer e-files, the formsets message does not appear and the e-file goes through.
How do I delete my state return
If this does not fix the issue, please contact us using the link below.
Contact TurboTax
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