For NY you have to select the correct 414H "tax Category" by editing the W-2 and going down to the box 14 area......there are two NY 414H types to select from......and you have to know which NY 414H type yours is. We can't know that, and if you don't know, then you need to go to your payroll/HR people and find out.
and if that doesn't work
.................contact TurboTax Customer Support and talk to a real person to try to find and correct the problem....one-on-one.
<a href="
https://support.turbotax.intuit.com/contact/" rel="nofollow" target="_blank">
https://support.turbotax.intuit.com/contact/</a>
Submit your question and then use the option to Call to speak directly with a TurboTax agent. (a phone number will be provided for Call, but it is displayed ONLY during the hours they are open..see below)
The hours are now....Every Day 5am-9pm Pacific (8AM-12 Midnight Eastern)
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
