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Are you entering it in the right place?  There are several different places to enter a 1099G.  A state refund goes under

 Federal

Wages & Income

 Scroll down to 1099-Misc and  Other Common Income

     You might need click on Show More to expand the section

 

Then it's the first line for Refunds Received for State/Local Tax Returns - Click Start

     You do not want the next line that says Other 1099G Income

 

On the first screen check YES - Received a State Refund.

 

But you might not need to enter it at all.  

 

Is it for a state tax refund you got in 2024 for your 2023 or prior state return?  Is the amount in box 2?  You may not need to enter it.  Did you take the Standard Deduction on that year federal return?

 

A State Tax Refund is taxable if you itemized deductions on that prior year's federal return and took a deduction for state income taxes instead of the sale tax.  You got a deduction benefit for it so now you have to include it as income. If you took the standard deduction it is not taxable and you don't need to report it.