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Did one of them turn 17 in 2024?   If someone had a 17th birthday in 2024, you do not get the child tax credit.  You get the $500 credit for other dependents instead.

 

 

https://www.irs.gov/help/ita/does-my-childdependent-qualify-for-the-child-tax-credit-or-the-credit-f...

 

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