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Thanks KrisD15. As per your suggestion, I deleted my W2, closed and re-opened Turbo Tax (Premier desktop version on MAC) and re-entered all the numbers in W2 manually. I had to enter the Box 12 manually, and also Box 15. But I still don't see the option for "Nontaxable Medicaid Waver Payments..."  under "Let's check for uncommon situations".  I see different instructions from different tax experts ThomasM125AmyC and CatinaT1  Not sure which one to follow. (Ref: https://ttlc.intuit.com/community/taxes/discussion/re-ihss-live-in-provider-zero-income/01/3466131#M... ). Thank you.

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The screen below says box 5 value is incorrect. But it is matching my W2. Not sure if it is because I have 2 W2s from 2 jobs with the other one having non-zero value in box 1.


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