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Thank you so much for your response. Boxes 1, 2, 17 and 19 are zero in my W2.

The only boxes having dollar values are boxes 3, 4, 5, 6, 12a II and 14.

 

Sorry that I am confused which instructions to follow as CatinaT1 informed that we need to follow instructions in How do I enter my tax-exempt Medicaid waiver payments from IHSS in TurboTax? but those don't seem to apply to the latest Turbo Tax as I can't find "Nontaxable Medicaid waiver payments that qualify as difficulty of care payments.:" option in the "Let’s check for uncommon situations screen" . (Screen shot I posted above)

 

Moreover, if I follow those instructions where step 4 says "If you have a number instead of zero in Box 3, enter that number again in Box 1., Turbotax is calculating more tax that I don't owe.

 

Please confirm if I am missing something in my understanding or if the instructions are stale or not applicable to latest TurboTax or tax rules. . Thanks again.