@ atchong wrote:
Once you pay, you cannot return.
Turbotax2024 CANNOT run on windows 32bit Operating System
64-bit is required if using Windows. It is possible to get a product refund as I'll explain below.
Minimum System Requirements for desktop TurboTax.
https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/minimum-syst...
If you meet the system requirements, 2024 TurboTax can import the 2023 data from a *.tax2023 data file if you have the data file.
If you only have a 32-bit system, or are simply dissatisfied with the product, you can ask for a refund under the 60-day unconditional moneyback guarantee. You can ask for the refund regardless of whether you bought it direct from TurboTax or another authorized retailer. Here's the link to ask for refund:
FAQ: How do I request a refund for my TurboTax product?
https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-p...
