Have you tried this? How to Switch Out of 'S' Mode for Windows 11.
The TurboTax Support folks can get into your computer to help diagnose individual issues. Maybe try a different 'option' when you call.
I have briefly seen some discussions on the Microsoft forum addressing TurboTax but can't point to anything specific for you.
Here's more on Troubleshooting TurboTax Desktop Issues.
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