MarilynG1
Expert Alumni

Get your taxes done using TurboTax

Run a virus scan if you haven't done so recently. If no viruses are found, try each of these steps to see if they resolve this error.

  1. Close any programs that are running.
  2. Run Windows Update.
  3. Temporarily disconnect from the internet.
  4. Temporarily disable virus-protection and other security software.
  5. Install TurboTax again.
  6. You can also try installing in Selective Startup Mode.

Right-click the TurboTax icon and be sure you're running in Administrator mode.  Here's more info on Troubleshooting TurboTax Desktop Issues.

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"