As mentioned above, you can try going back to your return, and first clear your cookies and cache. For more information on how to do this, visit: How to clear your cache. You could also try opening your return on a different browser.
Once you return to your return, delete the Form 1099-G that is giving you issues. See the steps below:
- From the left rail menu in TurboTax Online, select Tax Tools (You may have to scroll down on the left rail menu.)
- On the drop-down select Tools
- On the Pop-Up menu titled “Tools Center,” select Delete a Form
- This will show all of the forms in your return
- Scroll down to the form you want to delete
- Select the Form
- Click on Delete
Always use extreme caution when deleting information from your tax return. There could be unintended consequences.
To enter your form again, follow the steps listed on the following TurboTax help article:
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