Please follow the steps at this link to request a refund.
You can request a refund for TurboTax Desktop products using the form that appears at the link above. Only purchases made directly through TurboTax (including TurboTax Advantage) or through one of our authorized retailers/resellers qualify for our 60-day money-back guarantee.
@NancyGhadimi
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
