Get your taxes done using TurboTax

Are you trying to transfer from the .tax2023 file?  Do you have any other .tax2023 files?  

 

Here's an idea.  Do you still have 2023 installed?  Try opening 2023 program and see if you can get your 2023 return to show up in it.  Go to FILE -  OPEN.  See if it is the right one.  Then save it again with a name and place you can find.  Go to File - Save As.