@bstormsocial So this is something you are encountering on the IL forms? This is truly the first time I have heard of a user having this issue on an IL form. Usually the problem is with the state ID or DL. You can try calling in to support. But honestly, if it were me, I would just give it up and file IL by mail instead of going through all the aggravation.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
Customer support is available from 5 a.m. to 9 p.m. Pacific time daily
Thoughts... @Mike9241 ????
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
