@DoninGA wrote:
It is possible that the verbiage for the mobile editions is incorrect. Since the TurboTax online editions are now only for tax year 2024 it would make sense that only the desktop editions for 2023 can be used to amend a 2023 tax return..
You will have to contact TurboTax support for assistance with this problem.
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turb[product key remo...
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
The website you linked says:
TurboTax Online
- On the Tax Home screen, scroll down to Your tax returns & documents and select the year you want to amend.
- Select the Amend (change) return dropdown, then Amend using TurboTax Online. If you're told to amend your return via TurboTax Desktop, follow the steps for TurboTax Desktop instead.
- Continue through the screens, make the changes you need to make, and carefully answer the remaining questions to finish amending your return.
For those of us who filed with TurboTax online, we don't have a paid 2023 desktop version to make an amendment.
