Get your taxes done using TurboTax

Sounds like you bought from the Canada software site....and not the USA site.

 

Maybe, you can get a refund

...or maybe customer support can switch you  (probably not. different pricing, and perhaps an entirely separate accounting system)

 

How do I contact TurboTax?

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*