@andrewmettlerhayes OK...I see now. You are trying to access a link that is over 5 years old and it is no longer active.
You will need to contact TurboTax support for assistance with this matter.
Support is open from 5am to 5pm Pacific time, Monday thru Friday
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
