Desktop download software does not work on an iPad, iPhone, or any sort of mobile device. They do not meet the system requirements.
https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...
https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/minimum-syst...
Desktop download only works on a full PC or Mac. If you only have an iPad or mobile device, you can use the online software instead.
If you made a mistake and purchased the download, you can request a refund for the download. You cannot use the license key to pay for using online software.
To request a refund from TT ; https://support.turbotax.intuit.com/forms/refund-request.jsp
ONLINE 2024
https://turbotax.intuit.com/personal-taxes/online/
And just so you know—online prices go up in March—Pay your fee before then to lock in the discount
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
