The first state you should be able to download for free from inside the program again. If you bought other states they should be listed in your account. So first be sure to update the program.
If you upgraded to a higher version or bought extra states they should be in your Turbo Tax account downloads, or you will need to ask support for them again,
https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download
