@pjcamp
Most of us who historically use TTX desktop software, have no issues with older versions.
Of course, that's talking about already-installed software from prior years that was never uninstalled.
Yeah, if on a new computer, there could be issues...usually not though, or perhaps you are storing your files on a cloud drive now and you haven't logged into that cloud drive....or you have a virus checker that is overly active.......also, you can't do a re-install of 2020 or 2019 anymore . 2018 and earlier are a "maybe" situation (no installation codes needed), but would only be useful IF you had an installation file for the software that was released at some date on-or-after the date you e-filed AND there is no state file in your taxes (you can't open an old file without the state already installed....if you filed a state)
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The only route I can give you is to call Customer Support, but I'm not sure they can parse your particular problem. (Weekdays only right now)
What is the TurboTax phone number?
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
