The online "Live" versions of TurboTax include tax expert help from CPA's or enrolled agents. The CD/download (desktop) software does not include that help, and no, you cannot pay an extra fee to receive it. The Advantage Plan is a plan that lets you pre-order the desktop software--it does not include "expert" tax help.
If you think you prefer to use "Live" then you should cancel the Advantage desktop order and wait for the 2024 online software and choose a version of "Live."
https://ttlc.intuit.com/community/downgrading/help/how-do-i-cancel-my-turbotax-advantage-subscriptio...
https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-product-orders/get-turbotax-live/...
https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-get-turbotax-live/00/27305
https://ttlc.intuit.com/community/choosing-a-product/help/what-is-full-service-by-turbotax-live/00/2...
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
