Which charges? There is no charge to e-file a federal tax return using the desktop editions.
Are you paying the taxes owed by credit card?
Are you also e-filing a state tax return? If so, there is a $25 e-file fee for each state return e-filed.
Since the federal return was rejected, you can e-file again and should not be double charged for the state e-file fee.
You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
