What version are you using? The Online browser version or the Desktop program? Those steps are for the Mac program. Did you use the Desktop program last year or the Online version? Maybe you transferred from the wrong 2022 file.
Sorry but if you want to transfer from last year you will have to start a new 2023 return and lose all your work so far. Go up to File - NEW. If you used the Desktop program last year it should find your file and ask if you want to transfer from it. Or you can Browse to where it is.
Here's an idea. Do you still have 2022 installed? Try opening 2022 program and see if you can get your 2022 return to show up in it. Go to FILE - OPEN. And see if that is the right one.
Then in the 2022 program do a File-Save AS and give it a easy name you can find or search for. And note where it saves it or select where to save it so you can find it again. The file will end in .tax2022. Then close the 2022 program. Then start a new 2023 return and transfer from the 2022 file.
