She needs to know the exact account and user ID that were used to prepare the return, so she needs that information from the person who prepared the return for her. Or did the person use the CD/download software? If so, the tax files are only on that person's own hard drive or on any back up device that was used, like a flash drive.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
