Give this a try, if you are not currently running the application as an administrator -
Save your tax return and close the TurboTax program
Right click on the TurboTax icon
Click on Properties
Click on the Compatibility tab
Check the box for Run this program as an administrator
Click on OK and Apply
Start the TurboTax program and continue the tax return. See if this resolves the problem.
If not, then contact TurboTax support for assistance
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
