Get your taxes done using TurboTax

Sorry you're still having problems.    Here's how you can speak to the folks at TurboTax Customer Support to see what they suggest, and if it remains unresolved after that, also address the efile fees you've paid:

 

Support hours are 5AM-5PM Pacific (8AM-8PM Eastern), Monday-Friday.

 

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632