Do you mean you owed back taxes to the IRS or do you mean you had federal tax due for 2023? If you owed back taxes to the IRS, then the IRS could take your 2023 refund to pay the amount owed from a past year. If you had federal tax due for 2023 then it would have been impossible to use "refund processing" -- so we do not know. Contact customer support to get an explanation.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
