For this issue it would be best to contact TurboTax support for assistance.
Support is open from 5am to 5pm Pacific time, Monday thru Friday. Closed on Memorial Day
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
