@herbyb42
There might be some residual TTX files on your PC that indicate it's still installed.
(Copy your actual tax files first, to a USB flash drive...the following doesn't affect your files...but just in case)
Try the Forced Uninstall procedure first, then try again (just the 2023 directories in the first part of step 5):
How do I forcefully uninstall TurboTax for Windows? (intuit.com)
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After you do get it reinstalled and updated, you'll need to start an Initial dummy file to get your state(s) installed, since you won't be able to re-open the older files until the states used are loaded up)
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
