CatinaT1
Expert Alumni

Get your taxes done using TurboTax

Since you are using the online version, I would try closing TurboTax, clear your Cache and Cookies, and reopen TurboTax.  

 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

 

If that doesn't work, I would maybe try opening the mobile app to see if you can get through the rental section and then come back to your computer.

 

I suspect you'll be fine once your clear your cache and cookies.

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