In order to file your own tax return you will need to create an account that you can use, prepare a 2023 return and file it by mail. If someone else used your SSN or your spouse's SSN on a tax return already you will not be able to e-file, but you can file by mail. The IRS will sort out the duplicate use of the SSN's.
Or.....have you simply forgotten how to access your own past account? That often happens, so try the recovery tool.
Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.
Account Recovery
https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password
https://ttlc.intuit.com/questions/1900655-what-to-do-if-you-suspect-tax-related-identity-theft
Most important) Follow the IRS procedures for reporting a fraudulent return, documented here: www.irs.gov/uac/Taxpayer-Guide-to-Identity-Theft
IRS INFORMATION REFERRAL TO REPORT VIOLATION OF TAX LAW
https://www.irs.gov/pub/irs-pdf/f3949a.pdf
If your Social Security number is compromised and you know or suspect you are a victim of tax-related identity theft, take these additional steps:
- Respond immediately to any IRS notice; call the number provided.
- Complete IRS Form 14039, Identity Theft Affidavit. Then print and mail or fax according to the instructions.
- Continue to pay your taxes and file your tax return, even if you must do so by paper.
6-digit IP NUMBER FROM IRS
https://content.govdelivery.com/accounts/USIRS/bulletins/2af48f0?reqfrom=share
to get you new PIN from the IRS
- https://www.irs.gov/identity-theft-fraud-scams/retrieve-your-ip-pin
https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
