You could certainly call again, and keep trying...but I'm not sure they can do anything.
What you've experienced is what we keep saying in this forum over and over and over again every year. After e-filing, come back into your tax file and check that it was "Accepted" a few days after you e-file. A successful transmission just means it was sent...the IRS computers can still reject it for any of a myriad of reasons.
As far as TTX notifications are concerned.
They DO send status emails.
1) But what happens if your account email was mis-typed by you?
.....then it goes to someone else, or to nowhere at all. We get folks claiming they received such misdirected emails every year, simply due to someone who mistyped email addresses, with no way to track them down.
..or..
2) Sometimes overactive email SPAM detectors put the notice in your Junk folder.
Checking the status yourself ,within your tax file , a few days after e-filing....is the safest way to check that it was actually "Accepted"...and every person filing needs to do it religiously every year and not depend on any emails.
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Sorry to hear you are in that position ....perhaps you can ask the IRS for penalty forgiveness...thru a local professional tax agent in your area. (or maybe someone in this public Forum knows how it might be done)
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
